Is Outsourcing Telemarketing Services a Right Step for Start-Ups?

Outsourcing Telemarketing Services is a widespread practice followed by startups around the world to provide the initial impetus to their sales and increase customer awareness regarding their products and services during their budding phase.

The world nowadays is growing more competitive with time. No matter what you do, there are challenges at every step; unsurpassable hurdles at every corner, creating an enigma of what lies ahead. It’s a street fight out there and everybody is jostling to gain an upper hand on their counterparts. New technologies are developed each day, new avenues are explored; new opportunities open up; new startups emerge.

This has given rise to new ideas and innovations being implemented on a day to day basis. Startups now have a great chance to overhaul the giants in the market with customers being open to try new brands. A startup usually has something unique to its service and has a lot of time for planning the features of their products. This has resulted in most of the startups releasing revolutionary products in the market at a brisk rate. But still majority fails to make a name for them. 

The most prominent reason for this is because of the lack of customer awareness regarding their product. Building a great product is only the job half done, marketing it and spreading awareness regarding it among the customer is the main highlight of a products success in the market.

The most prominent reason for this is because of the lack of customer awareness regarding their product. Building a great product is only the job half done, marketing it and spreading awareness regarding it among the customer is the main highlight of a products success in the market. 

Telemarketing Services are the flag bearers of marketing services and are one of the most important aspects of a marketing campaign. Thus, most of the companies prefer to outsource Telemarketing Services to a Telemarketing Outsourcing Service Provider to execute these services with the dexterity they execute their core functions. This practice has proved to be extremely helpful in providing the initial impetus to a company’s customer base. 

Here are a few reasons why outsourcing Telemarketing Services to a Telemarketing Service provider is beneficial for a startup:

Cost Efficiency: The immense cost of building a call center, recruiting and training a team can exhaust the resources available with a call center. Outsourcing Telemarketing Services will ensure better performance at reasonable prices which will allow you to allocate more resources to your core function.

Dexterous Execution:  You should understand that a Telemarketing Service Outsourcing  provider’s core functionality is the Telemarketing Service that it provides. That is why they have better resources for conducting the concerned tasks. You can utilize these services and provide your company a better chance to succeed by Outsourcing Telemarketing Services to them.

Well Trained Employees:  The employees available with a Telemarketing Service provider are experienced, well trained and highly qualified as they go through a rigorous selection and training procedure before being deemed fit to conduct your tasks.

Experienced Proxy: A reliable Telemarketing Outsourcing Service  provider has a lot of experience and skills to tackle complex situation. Outsourcing Telemarketing Services to them will ensure that they will act as your proxy for your customers and the excellent quality of services that they provide will reflect on your company’s stature in the market.

The above points are some of the core reasons why startups choose to outsource Telemarketing Services to a reliable Telemarketing Service provider. If you own a startup and are looking to expand your customer base, Outsourcing Telemarketing Services to a Telemarketing Service provider is your best bet. Remember, a wise choice can propel your business to the heights one can only imagine!!!

Is Outsourcing Phone Answering Services a right step for start-ups?

Phone Answering Services, a non-core function which involves direct interaction with customers is at the apex of priority lists of new companies. Know why? And decide whether you need to Outsource Phone Answering Services or not.

The last decade has been the witness of a digital revolution that has bolstered industries, empowered populace and has opened new avenues for the inexperienced to jostle with the best and succeed. One of the biggest boons of this digital revolution is the emergence of startups. Today, startups are widespread all over the world which have kept the industrial giants on their toes and thus have resulted in a speedy industrial progress and have set new trends.

One of those new trends is the practice of Outsourcing Phone Answering Services. Though not the focal point of most of the companies’ business models, Phone Answering Services hold a great deal of importance in practical. Phone Answering Services include direct customer interaction which makes them all the more important. From resolving queries to taking feedbacks, Phone Answering Services execute the most vital customer interactions which reflect on the company’s image in the market.

Phone Answering Services act as a cornerstone for a successful business but can turn counterproductive if executed without finesse. Thus it becomes a vital decision for a startup to Outsource Phone Answering Services to one of the Phone Answering Services Providers. Here are a few reasons why outsourcing Phone Answering Services to one of the Phone Answering Services Providers is beneficial for a startup:

Cost Effective: The cost of setting up a call center, recruiting and training call center executives can take a huge toll on startups, Thus Outsourcing Phone Answering Services is a more cost efficient way to tackle this problem.

Well trained employees: Phone Answering Services Providers have highly qualified and well educated employees at their disposal who have expertise in handling customers and go through rigorous selection and training procedure to be deemed fit to execute your services.

Professional and Experienced Approach: Phone Answering Services Providers have a time tested approach towards execution of services which enables you to enhance your customer experience and get much better results.

Technological Empowerment: Phone Answering Services Providers have Telephone Answering Services software which aids in the smooth workflow of the services by providing assistance to Telephone Answering Services Executives. 

The above mentioned points throw light on some of the prominent advantages of Outsourcing Phone Answering Services to a Phone Answering Outsourcing Service Provider. These Phone Answering outsourcing Services play a vital role in providing an impetus to an organization especially a startup by providing a boost to their customer base. Thus Outsourcing Phone Answering Services to a Phone Answering Outsourcing Service Provider is the way to go for a startup.

Contact SSR TECHVISION  To Avail Low- Cost Phone Answering Outsourcing Services.

Healthcare Outsourcing Services | Outsource Healthcare Services | India

Healthcare Outsourcing Services: What Should You Know?

Healthcare organizations face a lot of problems and their work can often become prevented by the administrative element of the profession. Outsourcing in the healthcare sector is experiencing aggressive growth as lots of healthcare organizations & hospitals have now begun to outsource a varied range of services for better benefits. SSR Techvision, a leading Healthcare Outsourcing Services provider, offers the most suited solutions to help you remove the intricacy of these tedious tasks. We deliver customized Healthcare Call Center Outsourcing Services and Healthcare BPO Services which increase resource distribution, foster financial performance and multiply the effectiveness of healthcare providers in the USA.

Our Healthcare Outsourcing Services is customer-centric, and that truly uses compassion and intelligence to support all services. There couldn't be a better time to outsource healthcare support services to India.

Our Healthcare Outsourcing Services Include:

• Healthcare Call Center Outsourcing Services
• Medical Billing Outsourcing Services
• Medical Coding Outsourcing Services
• Healthcare Data Entry Outsourcing Services
• Medical Records Indexing Outsourcing Services
• Medical Billing Payment Posting Outsourcing Services

Advantages of Outsourcing Back Office Services to India | Cost-Effective | Skilled Workforce

Why You Should Outsource Back Office Services To India?

Back office processing swallows the time and resources. Rising data consume operations and cause serious delays. If these delays pile up and not sorted out on time, then you would have to focus more on resolving these problems. In this case, your attention would be distracted from your core business. And as we know, time is money then it would not be an ideal condition for any company.

Nearly 3.1 million graduates are added to the workforce each year and this makes India the largest creator of professionals in the world. India also holds the record of being the largest English-speaking country in the world. The attraction of India is not only numbers but also the quality of talent. Following listed points can describe the reasons:

1. Cost-effective Workforce

Money is at the core of all reasons for outsourcing. India has highly skilled workforce at the most efficient rates. Labor costs in the USA are huge as compared to India.

2. Time Zone Advantage

Indian time zone is 5.5 hours ahead of GMT and 10.5 hours ahead of the Eastern Time Zone. It assures that you will get the services even before your office is open.

3. Best pricing flexibility

American skilled workforce is very expensive, and this can increase your company’s cost. But India is very flexible when it comes to pricing. So you can cut down the cost and manage the company’s budget better.

4. India is seeing a robust digital revolution

These days, India is in the midst of a digital wave. Indian government’s Digital India initiative is trying to connect the whole country with powerful IT infrastructure. The digitization will help various tier II and tier III cities to offer back office outsourcing services at a lower cost than the tier I cities.

If you choose to outsource back office services to India, you can stay assured that your back office is being handled by experts. You will get the same level of quality while cutting down your current operating cost. After all, Indian professionals are reliable, qualified, tech-savvy, time conscious and fluent in English

Why Outsource Call center services to India? Workforce, Potency

5 Advantages of outsourcing call center services to India.

Indian Call Center Outsourcing Services

Lesser known Facts and stats about call centers in India that will blow your mind!!!

India, popularly known as the outsourcing capital of the world heavily relies on its call center outsourcing industry as it comprises of around 45 percent of all the services exported from the country. Call Center outsourcing industry in India comprises of around 38 global market share which justifies the potency of the industry in India. Here are a few facts and stats about call center outsourcing industry in India that will blow your mind and will convince you to outsource your call center services to India:

Workforce- Indian Call Center Outsourcing Service industry average 741 employees  per work-site 

Indian Call Centers facilitate scalability with large workforce available to them. An Indian Call Center at an average comprises of 741 employees per work-site. This enables them to efficiently perform large-scale projects and make better use of the technology with smart labor allocation. The immense workforce in Indian Call Centers enables them to serve their clients with faster service without compromising on the quality which makes Call Centers in India the preferable choice to Outsource Call Center Services.

Workforce Regularity: Indian Call Centers Outsourcing Service Industry’s workforce consists of 99% full-time employees  

The number of full-time employees not only ensures regularity of performance but also imparts job security to the employees of the organization. 99% of the employees in the Indian Call Centers are full-time employees; this provides a long-term assurance to the clients regarding performance regularity. Job security directly increases job satisfaction which is essential for extraction of 100% efforts from the employees. A high percentage of permanent employees renders Outsourcing Call Center Services to a Call Center Outsourcing Service provider in India a wise choice.

Rigorous Hiring Process: Indian Call Center Outsourcing Service Industry hires only 10% job applicants at an average.

Employees are the heart of a company; thus the quality of employees needs to be excellent for the company to perform with excellence. Indian Call Center Outsourcing Service industry hires only 10% of the candidates that apply for a job as the candidates are evaluated on a number of different parameters before getting hired. This rigorous hiring process is adopted to ensure employees’ quality and maintain the integrity of the services provided by the industry which provides assurance of supreme performance. Thus, Indian Call Center Outsourcing Service providers are preferable over others.

Punctilious Training Process: Indian Call Center Outsourcing Service industry provides around 6 weeks of Initial training and 13 weeks of proficiency training at an average to their employees.

A well-trained employee is an asset to an organization. Indian Call Center Outsourcing Service industry provide around 6 weeks of initial training and 13 weeks of proficiency training at an average to their employees which ensures faster and more efficient performance of tasks from employees. A well-trained employee can easily manage and perform complex operations with utmost ease. The availability of well-trained employees in the Call Center Outsourcing Service industry in India is one of the main advantages of Outsourcing Call Center Services to India.

Better Performance Tracking: Indian Call Center Outsourcing Service industry monitors around 93% of the working time of their employees at an average.

If you outsource one of your operations, you do want to monitor how your partner utilizes the resources you provide them. Indian Call Center Outsourcing Service industry monitors 93% of the working time of their employees at an average. This ensures better utilization of your resources and ameliorates your performance monitoring of the operations you outsourced. This makes outsourcing Call Center Services to a Call Center Outsourcing Service provider in India an advantageous decision.

The points mentioned above highlight a few advantages of outsourcing Call Center Services to India with the help of facts and stats. Choosing an outsourcing partner is probably the most important decision to make. This post was aimed at enlightening you with some lesser known facts regarding Call Center Outsourcing Service industry in India.